All labels with clear words on the package; 2. The real goods you receive; 3.Different angles of the products and package to show the problem clearly. We have two warehouses in Rancho Cucamonga, California and Harrisburg, Pennsylvania, United States. Buyers have to pay for the return cost and we will pay the cost for resend. We are committed to resolve all issues in a friendly and satisfactory manner. If you do not get a response from us, then please check your junk or spam mailbox.